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Content Encoding: UTF-8

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Question

How do I send out my Template in UTF-8?

Answer

In order to send out your campaign in UTF-8, you must first paste UTF-8 content into your Template, then set the Template to send as UTF-8.  To change your file to UTF-8, do the following:

  1. If your content is saved as a file, open it in Microsoft Word.  Otherwise, create a new Word file and paste your content into the file.
  2. Go to FILE > SAVE AS.
  3. Give the file a name, and make sure 'Save as type' is set to "Plain Text (*.txt)".
  4. Click SAVE.
  5. From the FILE CONVERSION box, select 'Other encoding', then choose "Unicode (UTF-8)" from the options.
  6. Click OK.
  7. Select EDIT > SELECT ALL then EDIT > COPY to copy the content
  8. Paste the content into your Template in the platform. 
  9. Click ADVANCED OPTIONS.
  10. Select "Contains multi-byte characters"
  11. In the 'Charset' text box, enter: UTF-8
  12. From the 'Content Encoding' listbox, select 'Base64'.
  13. (In Version 8.0 and later: Close the popup then ) Click UPDATE to save the template.

You can now use TASKS > TEST LIST or DEPLOY CAMPAIGN to send out your content.

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