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Images do not appear in Firefox

Updated
Table of Contents
  1. 1. Question
  2. 2. Answer

Question

We have a View in Browser link in our Template.  When the link opens in Internet Explorer, it works fine.  When it opens in Firefox, the images don't display. Why is that?

Answer

Check the paths to the images in your Template to make sure you are using forward slashes. 

  • Correct path to an image: 

http:// www.mydomain.com/images/logo.png 

  • Incorrect path (note the backslash before logo.png):

http:// www.mydomain.com/images\logo.png 

If you are using any backslashes in the path, the images will not be found by Firefox.  Internet Explorer tends to be more forgiving of this and will display the images.