Question
I have HTML code that displays images correctly when I view the HTML file on my desktop or from our webserver, but not when I send a Campaign. Why?
Answer
The issue may be that the Template is using "relative paths" to the images instead of "absolute paths". Relative paths are fine on a webpage because the system knows it can looking in a particular folder on that website to find the image. However, an image in email has no relationship to a website and the URL must be "fully qualified" in order to display the image.
- A relative image path appears something this:
<img src="/images/logo.gif">
- An absolute path includes the fully qualified URL, such as:
<img src="http:// www.mydomain.com/content/themes/images/logo.gif">