Each contact initiated event is tracked and identified by a specific ID. The following event types and IDs are used in several reporting commands:
Name |
ID |
Description |
NONE |
0 |
No event or All events |
SENT |
9 |
Message was sent to contact. Track Sends must be enabled in the Realm. This is enabled by default after release v11.0.0. Otherwise, only available on Broadcaster systems. |
OPEN |
10 |
Contact read or opened message |
CLICKTHROUGH |
11 |
Contact clicked a URL in message |
SNA SHARING * |
13 |
Shared via Social Network servlet. *Deprecated as of 9.0 |
SUBSCRIBE |
20 |
Contact opted in to subscribe to a list |
UNSUBSCRIBE |
21 |
Contact opted out of a list |
GLOBAL_UNSUBSCRIBE |
22 |
Contact opted out of all lists in the realm |
UNIVERSAL_UNSUBSCRIBE |
23 |
Contact opted out of all lists in the system. Only available on SMB systems. |
SOFT_BOUNCE |
30 |
Message bounced back as Soft Bounce |
HARD_BOUNCE |
31 |
Message bounced back as Hard Bounce and opted out |
DATA_SET |
32 |
Contact set data via URL |
CONFIRMATION MESSAGE |
33 |
Subscribe to List confirmation message sent. |
ABUSE |
34 |
Contact reported the message as abuse or junk |
INVALID EMAIL ADDRESS * |
35 |
Message send attempted to invalid email address. *Deprecated as of 8.3. |
BLOCKED |
36 |
Message bounce back as a Block Bounce |
DISPLAY_MSG |
40 |
Contact clicked to display message in a browser |
SNA DISPLAY MESSAGE * |
41 |
Social Network shared message displayed. *Deprecated as of 9.0 |
VIDEO_DISPLAY_MSG** |
42 |
Contact clicked to display Video message. Video integration must be enabled on the realm |
MOBILE_DISPLAY_MSG |
43 |
Contact clicked to display message in a mobile browser |
FTAF |
50 |
Contact clicked to forward the message to a friend |
FTAF_ANON |
51 |
Anonymous user clicked to forward message to a friend |
USER LOGIN |
60 |
User Logged In |
USER LOGOUT |
61 |
User Logged Out |
USER PASSWORD CHANGE |
62 |
User changed password. |
USER IMPERSONATE |
63 |
User impersonated a Realm. |
SENDMESSAGE |
70 |
Message was sent to contact via API single message. API must be enabled on the realm |
SNA POST MESSAGE * |
71 |
Social Network shared message. *Deprecated as of v9.0 |
SENDMESSAGE_CC * |
72 |
Message was sent to contact via API single message carbon copy (CC). API and CC must be enabled on the realmssage (one-off). *Deprecated as of v12.12.0. |
CONVERSION (DEEPLINK) TRACKING |
80 |
Conversion tracking |
CLICK_PREF_UNSUB |
81 |
Contact clicked a Preference Site Unsubscribe link in a message. |
CLICK_PREF_MANAGER |
82 |
Contact clicked a Preference Site Manage link in a message. |
CLICK_PREF_SUB |
83 |
Contact clicked a Preference Site Subscribe link in a message. |
RSS VISIT * | 102 | Not in use. *Deprecated as of v11.16.0 |
SUPPRESS |
103 |
Not in use. |
ANALYTICS_ABANDONMENT |
121 |
Not in use on systems with Omniture/Google Analytics. Contact abandoned a cart tracked with analytics. Analytics integration must be enabled on the realm. |
ANALYTICS_PURCHASES |
122 |
Not in use on systems with Omniture/Google Analytics. Contact purchased a product tracked with analytics. Analytics integration must be enabled on the realm |
ANALYTICS_VIEWS |
123 |
Not in use on systems with Omniture/Google Analytics. Contact viewed a product tracked with analytics. Analytics integration must be enabled on the realm |
VIDEO LOADED ** |
130 |
Not in use. |
VIDEO_PLAYED ** |
131 |
Contact started playing a video. Video integration must be enabled on the realm |
VIDEO PAUSED ** |
132 |
Not in use. |
VIDEO STOPPED ** |
133 |
Not in use. |
VIDEO INTERRUPTED ** |
134 |
Not in use. |
VIDEO_CHECK_POINT_25 ** |
135 |
Contact played video 25% through. Video integration must be enabled on the realm |
VIDEO_CHECK_POINT_50 ** |
136 |
Contact played video 50% through. Video integration must be enabled on the realm |
VIDEO_CHECK_POINT_75 ** |
137 |
Contact played video 75% through. Video integration must be enabled on the realm |
VIDEO_COMPLETED ** |
138 |
Contact finished playing a video. Video integration must be enabled on the realm |
SNA_DIGG_VIEW ** |
151 |
Friend displayed a message posted to Digg. Social media integration must be enabled on the realm |
SNA_DIGG_SHARE ** |
152 |
Contact posted to Digg. Social media integration must be enabled on the realm |
SNA_FACEBOOK_VIEW ** |
153 |
Friend displayed a message posted to Facebook. Social media integration must be enabled on the realm |
SNA_FACEBOOK_SHARE ** |
154 |
Contact posted to Facebook. Social media integration must be enabled on the realm |
SNA_LINKEDIN_VIEW ** |
155 |
Friend displayed a message posted to LinkedIn. Social media integration must be enabled on the realm |
SNA_LINKEDIN_SHARE ** |
156 |
Contact posted to LinkedIn. Social media integration must be enabled on the realm |
SNA_MYSPACE_VIEW ** |
157 |
Friend displayed a message posted to MySpace. Social media integration must be enabled on the realm |
SNA_MYSPACE_SHARE ** |
158 |
Contact posted to MySpace. Social media integration must be enabled on the realm |
SNA_PING_VIEW ** |
159 |
Friend displayed a message posted to Ping. Social media integration must be enabled on the realm |
SNA_PING_SHARE ** |
160 |
Contact posted to Ping. Social media integration must be enabled on the realm |
SNA_TWITTER_VIEW ** |
161 |
Friend displayed a message posted to Twitter. Social media integration must be enabled on the realm |
SNA_TWITTER_SHARE ** |
162 |
Contact posted to Twitter. Social media integration must be enabled on the realm |
SNA_GOOGLEPLUS_VIEW ** |
163 |
Friend displayed a message posted to Google+. Social media integration must be enabled on the realm |
SNA_GOOGLEPLUS_SHARE ** |
164 |
Contact posted to Google+. Social media integration must be enabled on the realm |
SNA_STUMBLEUPON_VIEW ** |
165 |
Friend displayed a message posted to StumbleUpon. Social media integration must be enabled on the realm |
SNA_STUMBLEUPON_SHARE ** |
166 |
Contact posted to StumbleUpon. Social media integration must be enabled on the realm |
SNA_PINTEREST_VIEW ** |
167 |
Friend displayed a message posted to Pinterest. Social media integration must be enabled on the realm |
SNA_PINTEREST_SHARE ** |
168 |
Contact posted to Pinterest. Social media integration must be enabled on the realm |
SOFT_BOUNCE_UNSUBSCRIBE |
230 |
Message bounced back as Soft Bounce, triggering an Unsubscribe by reaching a soft bounce threshold. |
SNA_DIGG_CLICKTHROUGH ** |
301 |
Contact clicked on URL for Digg in shared email |
SNA_FACEBOOK_CLICKTHROUGH ** |
302 |
Contact clicked on URL for Facebook in shared email |
SNA_LINKEDIN_CLICKTHROUGH ** |
303 |
Contact clicked on URL for LinkedIn in shared email |
SNA_MYSPACE_CLICKTHROUGH ** |
304 |
Contact clicked on URL for MySpace in shared email |
SNA_PING_CLICKTHROUGH ** |
305 |
Contact clicked on URL for Ping.fm in shared email |
SNA_TWITTER_CLICKTHROUGH ** |
306 |
Contact clicked on URL for Twitter in shared email |
SNA_GOOGLEPLUS_CLICKTHROUGH ** |
307 |
Contact clicked on URL for Google+ in shared email |
SNA_STUMBLEUPON_CLICKTHROUGH ** |
308 |
Contact clicked on URL for StumbleUpon in shared email |
SNA_PINTEREST_CLICKTHROUGH ** |
309 |
Contact clicked on URL for Pinterest in shared email |
SNA_FACEBOOK_POST ** |
401 |
Publishing post to Facebook |
SNA_LINKEDIN_POST ** |
402 |
Publishing post to LinkedIn |
SNA_TWITTER_POST ** |
403 |
Publishing post to Twitter |
SMS_SENT |
|
SMS message was sent to subscriber or phone. |
PROFILE_MANAGER * |
999999 |
Subscription update via Profile Manager. *Deprecated Contact Management method |
** Video feature deprecated in v16