Behavioral Track and Trigger – Help Center

This section details how to correctly install, troubleshoot, and performance-check WhatCount's Behavioral Track and Trigger script or plugin on your e-commerce site. If you maintain an e-commerce site for a company and need help with this aspect of Onboarding, read through the articles in this section or contact your Onboarding Project Manager if you have additional questions.

About Behavioral Track and Trigger

WhatCount's Behavioral Track & Trigger Javascript Code is what powers its Browse Abandonment and Cart Recovery automators.
Custom Installation Instructions

This document contains all of the information you will need to install the most customizable version of WhatCount's Behavioral Track & Trigger script onto your e-Commerce website.
Magento 1.0 Installation Instructions

This document contains all of the information you will need to install the WhatCount's Behavioral Track & Trigger Magento 1.0 plugin onto your e-Commerce website.
Magento 2.0 Installation Instructions

This document contains all of the information you will need to install the WhatCount's Behavioral Track & Trigger Magento 2.0 plugin onto your e-Commerce website.
Performance Checking

This article will detail steps you can take to ensure that your BTT script or plugin is set up optimally and performing at the level we expect it to perform.
Troubleshooting Guide

This article will detail different troubleshooting steps you can take if you encounter errors when validating your installation of the Behavioral Track and Trigger script onto your e-commerce site.

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