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Current Tasks

Updated

Users with permissions of Editor, List Manager, Admin, and Private Label Admin have the option to view all tasks currently running in a Realm.  These tasks include campaigns, reports, imports, exports, and some FTP processes.  

Viewing Current Tasks

To view currently running tasks, go to TASKS > CURRENT TASKS to open the Current Tasks page.

The page shows all tasks or events currently processing.  The Current Tasks page displays the Task ID, Realm Name, Task Name, Date/Time Started, Status, and Percent Complete, as well as columns to view more details about the Task Owner, or actions to Delete, Pause, or Resume certain tasks depending on permission level.  You may sort the data in any of the columns by clicking the column header. The details displayed for each list include:

 

ID Task ID number, a unique number to identify the task for processing

Realm

Name of the Realm in which the task is running.  Users with permissions below Private Label Admin will only see the name for tasks running in their current realm. 

Realm will appear as: [other] for tasks not related to logged or related realms.

Task

Name of the Task often including the type of task, names of List, Template, or Report File Name.  For example, "Running List" means a campaign is deploying and is followed by the List Name, Template, and Segmentation used to deploy the campaign.  Users with permissions below Private Label Admin will only see the additional details for tasks running in their current realm.  

Started

Date and time the task started.

Status

Current status: Running or Paused.

% Complete

Estimated percentage the task has completed.  

Owner

Click the icon to display a small window with the email address of the User who created the task and options to Pause, Resume (Unpause), or Delete the task.  Users with permissions below Admin do not have access to further details.

Actions

Click PAUSE to stop a task that is running.  Click RESUME to start a paused task and pick up where it left off.  Click DELETE to delete the task and cancel all remaining work.  Deleting a campaign discards any prepared content for the remaining subscribers who have not yet been sent a message and updates the campaign statistics to the actual number of messages sent.  Users with permissions below Admin do not have access to take action on a task.
 

Resuming a Task with Updated Content

If it is necessary to change the content of a single campaign or a set of AB split campaigns while the task is running, you can pause the task, change the content, and then resume the task and request the content again.  For AB tasks, changes are reflected in all samples using the same template as well as the eventual winner campaign.
 
To update the content of a running campaign:
  1. Go to TASKS > CURRENT TASKS.
  2. Click PAUSE next to the task, or click the Owner icon, and click PAUSE in the window.
  3. Make the changes to your content.
  4. Go to TASKS > CURRENT TASKS.
  5. Click RESUME next to the task, or click the Owner icon and click UNPAUSE in the window.  A modal will display with the task name and options.
  6. To continue the campaign with the changed content, select Resume with updated content from Template.  To continue sending the original content, select Resume with no changes.
  7. Click YES to resume publishing the campaign. 

The task will start again and appears in the Current Tasks page with an update to indicate the date and time the content was last updated. 

The Campaign Search page will display any updated Subject line. The Campaign Details page will also display any updated Subject Line and include the timestamp of the update under the Template/Format header.

 
 
*Released in 17.00.00.

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