Frequently Asked Questions
- Where can I view the status of my open Support tickets?
- There's a problem with our Campaign. How do I stop it from going out?
- There's a typo in the content of a Deployed Campaign. Can I fix it?
- One of the URLs in our Campaign is wrong. Can I fix it?
- How can I make sure my content is correct when publishing?
- How does open and click tracking work?
- How can I disable tracking in Plain Text so my URLs are not changed?
- Why am I receiving bounces after sending a Campaign?
- How can I pull overview and detailed Subscriber level reporting?
- How can I pull a list of all opt outs in our Account?