Skip to main content
Skip table of contents

Security

All FTP access is closely monitored and provisioned through network firewall resources. Before you can take advantage of this interface you must coordinate with the support team to receive your access credentials. Provide at least one static IP address that represents the system you will use to send files via SFTP.

To maintain security, SFTP access is to a client specific directory and files are moved to a processing directory after a short period of time. When you login to access the SFTP server, you will only see files in your directory.

The FTP API resource will only allow connections from specified IP addresses. If you are not sure what your static IP is, ask your IT organization.

Which Data Delivery Technology is right for you?

  • SFTP - This is the file transfer technology used in the secure shell (SSH) application. It is widely used and is supported by many popular FTP clients.  All data is encrypted automatically in transit to the servers and this is the preferred delivery mechanism. 

    • sftp.whatcounts.com or import.whatcounts.com

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.