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There's a problem with our Campaign. How do I stop it from going out?

 

To cancel any publishing task, do the following:

  1. Go to Tasks > Current Tasks

  2. The Campaigns associated with your Realm will show a List Name after "Running List" and have "Pause" and "Delete" options in the 'Action' column

  3. Select either PAUSE or DELETE next to the appropriate task

https://zetaglobal.atlassian.net/wiki/download/attachments/569054094/67864373b4d5e.screenshot-secure.whatcounts.com_2015-12-29_16-38-34.png?version=1&modificationDate=1736852339813&cacheVersion=1&api=v2

NOTE:

  • Publishing happens very quickly.  Some (or all) messages may be sent before you are able to Delete the task.

  • Template content is pulled once at the beginning of your Campaign.  If you Pause, make changes to a Template, and then Unpause, your Template changes will not be reflected in subsequent messages.  Please 'Pause' your Campaign, then contact Support for assistance.