Skip to main content
Skip table of contents

There's a problem with our Campaign. How do I stop it from going out?

 

To cancel any publishing task, do the following:

  1. Go to Tasks > Current Tasks
  2. The Campaigns associated with your Realm will show a List Name after "Running List" and have "Pause" and "Delete" options in the 'Action' column
  3. Select either PAUSE or DELETE next to the appropriate task

NOTE:

  • Publishing happens very quickly.  Some (or all) messages may be sent before you are able to Delete the task.
  • Template content is pulled once at the beginning of your Campaign.  If you Pause, make changes to a Template, and then Unpause, your Template changes will not be reflected in subsequent messages.  Please 'Pause' your Campaign, then contact Support for assistance.
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.