Permission Definitions

The following Permission levels are supported in all versions:

Private Label Admin (PLA)

Administrator for OEM parent Realm and children, with same permissions as an Admin plus Realm Management for child realms.

Realm Users

Administrator

Administrator for Realm, with ability to create, update, and delete lists, templates and contact records, create and view all reports, and manage user accounts.

List Manager

List Manager for Realm with ability to create, update, and delete Lists, update Templates and Articles. Access to Test List and Deploy Campaign.  Ability to search and update contact records and Import Subscribers. View all Reports.

Editor

Content Manager for Realm with ability to create, update, and delete Templates or Articles; with view only access to List settings.  Access to Test List and Deploy Campaign.  Editors can view overview reporting in the UI, but not drill down to email addresses or see subscriber level detail.

Support

Contact Record Support for Realm with ability to search and update contact records as well as batch subscribe and unsubscribe, Supports users cannot access lists, content, or reports.

Monitor

Realm Data Monitor with ability to review reports and campaign data. Monitors cannot access lists, content, or contact records.

Visitor

Realm Visitor with ability to view online help and submit help tickets.