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About Realm

Even if you do not have access to make changes to your realm settings, you can check the settings for your Realm.  To view the Realm Overview:

  1. Go to CUSTOMER CENTER > REALM MANAGEMENT > VIEW REALM.

The About Realm page displays the following information about your Realm.

  • Realm Description: Basic Realm Settings

    • Realm Name: Name of the Realm followed by the Realm ID

    • Description: Short description of the Realm

    • Realm ID: Special identifier for realm management

    • Parent Realm: Name of the Parent Realm followed by the Parent Realm ID

    • Realm Colors: Default colors for the Layout Palette displayed in Creative Library Layout Editor color picker.

  • Realm Configuration: Advanced Realm Settings

    • Analytics Integration: Indicates if Google or Omniture Analytics is enabled and, after v11.2, if integrated

    • API Integration: Indicates if the API use is enabled

    • Demo status: Indicates if the Realm is for Demo purposes only

    • Event Synchronization: Indicates if Event Macros can be used

    • Opt-outs Always Global: Indicates if an unsubscribe request is always considered Global Opt-Outs

    • Profile Update Confirmation: Indicates if a user must confirm a profile change

    • Campaign Throttling: Indicates if throttling can be set on a per campaign basis

    • Realm Throttling: Indicates if throttling will be used for all campaigns and the default rate

    • Virtual MTAs: Lists the VMTAs for Marketing Publishing, with the default VMTA displayed first.  Transactional VMTAs are not currently displayed *(added in v14.14.0).

    • File Upload Size Limit: Limit to files uploaded to Media or File Manager.  Default is approximately 300 MB *(added in v12.18.0)

    • Security Policies: Indicates any special security settings

  • Realm Activity: The number of items in the realm and the activity for the past two months.

    • Counts: The number of Lists, Templates, Articles, Polls, Custom Fields

    • Contact Counts: The number of Unique Contacts (currently subscribed to at least one List), Total Contacts in all Lists, and Pending confirmations

    • Activity: The number of Campaigns, Messages Sent, and Transactional API Messages Sent for the current month and previous month

  • Password Policies Information: Requirements for password security in the realm

  • User IP Policies Information: Requirements for user login security based on user IP

  • Site Version: Version number and revision of the installed platform build