Skip to main content
Skip table of contents

Dashboard

The dashboard provides quick and valuable data, along with an overall view of the health of your Realm and easy navigation to additional reporting.  

  • Updated: September 2020 
  • Audience: WhatCounts' User 
  • Version: 2.0 

9/3/20 Updates: 

General

  • Open/Click Rates were removed. You can find this data on the corresponding Overview pages. 

Recent Campaigns

  • Campaign and List are now separate columns 
  • Added Segment as a new column 

Scheduled Events 

  • Clearly sorted by most recently scheduled 

Overview 

  1. Send Trend 
  2. List Growth 
  3. Sent 
  4. Recent Campaigns 
  5. Scheduled Events 

Definitions 

First Name 

  • First name of user logged in to platform 

Total Sent 

  • Total sent within selected time frame across all campaign types (Deployed + API + Automation + SMS) 

Send Trend 

  • Total Sent within selected time frame by Campaign Type (Deployed, API, Automation, SMS (if SMS feature is enabled) 

List Growth 

  • Total Subscriptions across entire database 
  • Growth / Churn rate based on selected time frame 
  • Total Subscriptions within selected time frame 
  • Total Unsubscribes within selected time frame 

Deployed Emails 

  • Total sent within timeframe (Deployed only) 

Automation Emails 

  • Total sent within timeframe (Automation only)  

API Emails 

  • Total sent within timeframe (API only) 

SMS Messages 

  • Total sent within timeframe (SMS only) 

Recent Campaigns 

  • Five most recent campaigns launched to at least 500 contacts  

Scheduled Events 

  • Five upcoming scheduled events (includes reports and exports)   
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.