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Template Name is Blank or Missing

 

Question:

Somehow, a template has been created without a name.  How do change the name or delete it?

Answer:

If the template has content, you will see a check in either the 'Plain' or 'HTML' column in the Template list page.  Click the check to open the template for editing.  Enter a name and then click UPDATE to change the name.   If there is no content in the template:

  1. In the Template list page, click the PREVIEW button.
  2. The Preview will show a URL in which the id of the template is displayed, note the ID of the template.  For example: 

http:// [siteURL]/bin/template_preview?id=[template_id]&format=html&realm=[realm_name] 

where [siteURL] is the domain of your email platform, [template_id] is the identifier, and [realm_name] is the name of your realm.

  1. In your browser, make a URL to access the template, replacing the [siteURL], [template_id], and [realm_name] with your information:

http:// [siteURL]/bin/template_edit?cmd=view&realm=[realm_name]&id=[template_id]   For example:   http:// mybroadcaster.com/bin/template_edit?cmd=view&realm=myrealm&id=1234

  1. Press ENTER to load the page.
  2. Enter a name and then click UPDATE to change the name.
 
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